Mission Reports

Case Studies

Explore appliance repair and installation case studies from across Greater Montreal, including diagnoses, timelines and outcomes.

GE

Chomedey

GE French Door Refrigerator Repair in Chomedey

The homeowner reported that their GE French Door Refrigerator was failing to maintain an adequate internal temperature, resulting in compromised food safety and daily inconvenience.

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Frigidaire

Pont-Viau

Double Wall Oven Installation in Pont-Viau

The homeowner required a professional replacement of their existing double wall oven unit. The project scope included the careful disconnection and removal of the legacy appliance, along with site preparation to ensure the new unit met current spatial and electrical safety requirements for a residential kitchen.

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Cool State

Cote-Saint-Luc

Cool State Wine Fridge Repair in Cote-Saint-Luc

The wine fridge was emitting a loud, persistent vibrating noise during operation, causing a significant disruption to the household.

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KitchenAid

TMR

KitchenAid Refrigerator Repair TMR in TMR

The refrigerator was failing to maintain adequate internal temperatures, resulting in recurring cooling inconsistencies that disrupted household food preservation.

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GE

Westmount

GE Dishwasher Repair in Westmount

The dishwasher failed to initiate its wash cycle effectively, causing significant disruption to the household's daily kitchen operations.

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Samsung

Villeray

Samsung Dryer Repair in Villeray

The homeowner reported that their Samsung dryer was failing to produce heat, which rendered the appliance unable to dry laundry effectively and caused significant disruption to household chores.

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KitchenAid

Outremont

KitchenAid Electric Range Repair in Outremont

The homeowner reported significant thermal instability, noting that the oven temperature fluctuated inconsistently, rising from 280°F to 435°F over a 40-minute period. While the broil function remained operational, the main baking cycle failed to maintain a consistent set temperature.

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Forno

Saint Hubert

Forno Dishwasher Repair in Saint Hubert

The homeowner reported that the dishwasher failed to initiate a cycle despite the unit receiving power. Further investigation revealed intermittent control panel unresponsiveness and a failure to engage the wash and rinse pumps.

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Samsung

Montreal west

Samsung Induction Range Repair in Montreal west

The client reported intermittent failures with the oven's convection bake function, alongside a persistent burning plastic odor emanating from the front-left induction burner when operated at high temperatures.

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Bosch

Lasalle

Bosch Dishwasher Repair in Lasalle

The dishwasher failed to initiate its cleaning cycle, remaining unresponsive to user inputs at the control console.

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Venmar

Pointe-Aux-Trembles

VENMAR Hood Fan Repair in Pointe-Aux-Trembles

The client reported that the hood fan control panel was completely unresponsive, rendering the unit inoperable.

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Speed Queen

Hampstead

Speed Queen Dryer Repair in Hampstead

The homeowner reported that the dryer was failing to generate heat, marking a recurring issue that disrupted daily laundry operations.

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Maytag

Downtown

Maytag Commercial Washer Repair in Downtown

The commercial laundry unit failed to initiate the drainage sequence during the wash cycle, preventing the machine from advancing and posing a risk to business operations.

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Viking

Westmount

Viking Refrigerator Repair in Westmount

not cooling properly, he had to plug it and deplug it to make it work

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Fulgor milano

Bois Franc

Fulgor Milano Wall Oven Installation in Bois Franc

The client required the removal of an existing legacy wall oven and the professional installation of a new Fulgor Milano unit. The scope of work included the safe extraction of the outdated appliance, verification of the existing electrical connections to ensure compatibility with the new model, and ensuring the new unit fit precisely within the cabinetry to maintain the home's aesthetic and safety integrity.

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KitchenAid

Cote-Saint-Luc

KitchenAid Cooktop Installation in Cote-Saint-Luc

The client required the professional removal of an existing cooktop unit and the subsequent installation of a new KitchenAid cooktop to upgrade their kitchen facility.

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GE

Cote-des-Neiges

GE Refrigerator Repair in Cote-des-Neiges

The refrigerator unit ceased cooling operations, causing a significant disruption to household food storage and requiring immediate professional intervention.

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Panasonic

Cote-Saint-Luc

Panasonic Microwave Installation in Cote-Saint-Luc

The homeowner required the professional installation of a new Panasonic microwave unit to replace an aging appliance. The project scope involved evaluating the existing cabinetry for proper fit, verifying that electrical requirements matched the new unit’s specifications, and ensuring compliance with local residential building codes for safe kitchen appliance mounting.

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Electrolux

H9K

Electrolux Dryer Repair in H9K

The homeowner reported a concerning burning odor emanating from the dryer during normal operation, suggesting a potential electrical fault within the unit.

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Viking

Beaconsfield

Viking Built-In Refrigerator Repair in Beaconsfield

The homeowner reported an intermittent ice maker failure and concerns regarding a potential water leak originating from the rear of the Viking built-in refrigerator.

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Bertazzoni

Beaconsfield

Bertazzoni Range Repair in Beaconsfield

The Bertazzoni range exhibited significant thermal instability, failing to maintain the set temperature during operation.

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Maytag

Chomedey

Maytag Dishwasher Repair in Chomedey

The dishwasher displayed an E1F9 error code, indicating an intermittent failure in the unit's drainage system.

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Frigidaire

Westmount

Frigidaire Refrigerator Repair in Westmount

The homeowner reported recurring water leakage inside the refrigerator unit, causing significant inconvenience and potential moisture damage to the interior cabinetry.

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Garland

Sainte Marie

Garland Commercial Range Repair in Sainte Marie

The commercial range experienced a significant reduction in output, with the left burner assembly failing to maintain consistent heating functionality during standard kitchen operations.

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Bosch

St-Therese

Bosch Double Wall Oven Installation in St-Therese

The homeowner required a professional installation of a new Bosch double wall oven to replace an aging unit. The scope of work included assessing the existing cabinetry dimensions, ensuring electrical load compatibility with current local safety codes, and confirming adequate ventilation clearances to meet manufacturer specifications for residential kitchen safety.

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Ikea

Dorval

Ikea Hood Fan Installation in Dorval

The client required the professional installation of a new Ikea range hood to replace an outdated unit. The project scope included assessing the existing mounting configuration, verifying electrical compatibility, and ensuring the new unit complied with residential ventilation standards to effectively manage cooking fumes and moisture within the home.

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GE

Dorval

GE Dryer Repair in Dorval

The homeowner reported that garments and towels were becoming snagged between the drum and the casing, leading to fabric damage and inefficient drying performance.

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Frigidaire

Griffintown

Frigidaire Wall Oven Installation in Griffintown

The homeowner required a professional installation of a new Frigidaire wall oven to upgrade their kitchen's cooking capabilities. The project scope included verifying that existing cabinetry dimensions met manufacturer specifications, ensuring the electrical circuitry was compliant with the new unit's power requirements, and providing a secure, code-compliant integration within the kitchen environment.

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KitchenAid

Old Port

KitchenAid Dishwasher Repair in Old Port

The homeowner reported that the dishwasher failed to drain properly after each cycle, leading to standing water in the basin and potential household disruption.

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Huebsch

Plateau

Huebsch Commercial Washer Repair in Plateau

The commercial washer failed to initiate its wash cycle, presenting a persistent 'door' error followed by an 'E dL' diagnostic code on the interface.

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Napoleon

Pierrefonds

Napoleon Fireplace Repair in Pierrefonds

The fireplace remained active despite the control settings being switched to the off position, indicating a failure in the internal control mechanisms.

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Blomberg

Downtown

Blomberg Dishwasher Repair in Downtown

The homeowner reported active water leakage originating from the base of the Blomberg dishwasher, causing disruption to their daily kitchen operations.

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Sub-Zero

Saint-Henri

Sub-Zero Refrigerator Repair in Saint-Henri

The client reported that the refrigerator had ceased cooling entirely, presenting a risk to food storage and household convenience.

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Samsung

Pierrefonds

Samsung Dryer Repair in Pierrefonds

The dryer was completely unresponsive and failed to initiate its rotation cycle.

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Samsung

Chambly

Samsung Refrigerator Repair in Chambly

The refrigerator unit ceased cooling, prompting a concern regarding a potential sealed system failure or a faulty compressor mechanism.

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Electrolux

Griffintown

Electrolux Washer FL Stacked Install in Griffintown

Install Washer

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Blomberg

Bois Franc

Blomberg Dishwasher Repair in Bois Franc

The client reported intermittent leakage originating from their Blomberg dishwasher, which caused recurring disruptions to their kitchen routine and posed a potential risk of water damage to the surrounding cabinetry.

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Omcan

Sainte Marie

Omcan Display Warmer Repair in Sainte Marie

The display warmer suffered a total loss of power, rendering the unit completely inoperable.

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LG

Roxboro

LG Stacked Front Load Washer Repair in Roxboro

The appliance failed to initiate any wash cycles, with the interface unresponsive to user inputs. Initial inspection sought to rule out loose wiring or door latch malfunctions as the primary cause of the operational failure.

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Frigidaire

Saint-Henri

Frigidaire Range Repair in Saint-Henri

The homeowner reported a complete cessation of operation for both the cooktop and oven components of their Frigidaire range, causing significant disruption to daily household meal preparation.

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Atosa

Mile End

Atosa Commercial Refrigerator Repair in Mile End

The commercial refrigeration unit was emitting abnormal mechanical noise, indicating a potential failure of the condenser cooling system and posing a risk to consistent temperature regulation.

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